Contact the practice
Emmer Green Surgery
4 St Barnabas Road
Emmer Green
Reading
RG4 8RA
Telephone: 0118 948 6900
Out of Hours: 111
Email: bobicb-bw.emmer-greensurgery@nhs.net
Get DirectionsOpening Times
| Monday | 8:00am to 6:30pm |
| Tuesday | 8:00am to 6:30pm |
| Wednesday | 8:00am to 6:30pm |
| Thursday | 8:00am to 6:30pm |
| Friday | 8:00am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Physical accessibility
Physical accessibility ensures equal access to all. Emmer Green Surgery has taken measures to ensure that the premises are accessible to patients with different access needs as follows:
- Disabled Car Parking space.
- Ramp to Entrance door.
- Automatic Opening Entrance door.
- The surgery is ground floor level throughout.
- Section of Reception desk lowered.
- Translation Services available including British Sign Language.
- Accessible Disabled toilet facilities with lowered hand basin and emergency pull cord.
- Spacious waiting room.
- Extra wide corridors and entrance doors to all rooms.
Please let us know if you require any other adjustments to assist with your visit to the practice.
How to make a complaint
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint, please put your complaint in writing to the practice manager on our e-mail bobicb-bw.emmergreencomplaints@nhs.net
